Frequently Asked Questions – The Binder Project
Q: Hey, what’s the deal with The Binder Project?
A: Seriously, this is what I care about. Trans kids are at an especially high risk of suicide, depression and more. The Binder Project is my way to help out. I want you to be OK, and this is a way that I can help YOU.
Q. Seriously, this isn’t a scam or something?
A. No, I make money at my job, or through cooking, or something, and I use that money to buy binders and ship them to you. If you want to help out, donate to The Binder Project here – 100% of the money goes to buying and shipping binders.
Q. What do you do with my contact information? You aren’t going to spam me, or tell my family or something like that, are you?
A. Absolutely not. I treat this like family – seriously. Your information is safe here. I will never misuse your information in any way, and unless ordered by a court of law, I will never tell anyone about you unless you tell me it is ok.
Q: OK, so how does this work?
A. It is really simple. Contact me through this site , or get The Binder Project on Instagram – we will talk, message, whatever and when we are good, fill out this form and I will get you in on the next possible order. I make orders every 2-4 weeks, so this isn’t Amazon Prime or anything, but we are working super-hard to insure that everyone who needs a binder, gets a binder.
Q. What if my binder doesn’t fit. Can I return it?
A. Yes, you can. Let me know all the details here, and I will get you a replacement as quickly as I can.
Q. There is a problem with my shipment, I didn’t get my binder. Can you help?
A. We are a tiny group (it is 99% me), so we have limited resources. I try to ship everything with a tracking number. If your shipment doesn’t get there, contact me and I will send you the tracking information. The USPS will help you track it here.